Client feedback


Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
​I would recommend them to anyone - I have dealt with a number of other independent trustee firms and would rate PSGS as the best. We are very happy with Mark and the service we get.
Julia Morton,
Camellia plc
​Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.
Mark Assinder,
Bouygues
These days, Boards need real expertise on tap (with excellent back-up) to cope with a constantly evolving and more regulated environment. PSGS is geared to delivering that.
Ray Pygott,
Partner at KPMG LLP
When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace

Opinions

Learn more about what is going on in the world of company pension schemes with PSGS's range of topical briefing notes, articles, opinion pieces and case studies. Covering key current pensions issues and the ever-changing legislative framework, these are valuable resources for pension trustees, pension scheme sponsors and others involved in the management of pension schemes.

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Date

Publication Type

Subject

Topic

March 2019

15 Mar 2019

Case study

Wind up/buy out

September 2018

4 Sep 2018

Case study

Wind up/buy out

August 2018

17 Aug 2018

Case study

Funding & investment

July 2018

10 Jul 2018

Case study

Hot topic

June 2018

27 Jun 2018

Case study

Legal & governance

April 2018

5 Apr 2018

Case study

Hot topic

January 2018

October 2017

18 Oct 2017

Case study

Legal & governance


13 Oct 2017

Case study

Market trends

July 2017

11 Jul 2017

Case study

Legal & governance

June 2017

15 Jun 2017

Case study

Hot topic

May 2017

2 May 2017

Case study

Legal & governance

March 2017

23 Mar 2017

Case study

Legal & governance

January 2017

18 Jan 2017

Case study

Legal & governance

February 2016

24 Feb 2016

Case study

Wind up/buy out

October 2015

14 Oct 2015

Case study

Technology

September 2014

24 Sep 2014

Case study

Legal & governance

March 2014

4 Mar 2014

Case study

Legal & governance

November 2013

18 Nov 2013

Case study

Hot topic

September 2013

11 Sep 2013

Case study

Funding & investment

July 2013


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