Effective date: 8 May 2018
Like many companies, Punter Southall Governance Services Limited (PSGS) (we, us and our) use technology on our website and in our marketing campaigns to collect information that helps us enhance your online experience (by ‘remembering’ you to enable you to move around the website easily), discover how you use our website and measure the effectiveness of those campaigns.
We respect your concerns about privacy and value the relationship we have with you. The cookies we use allow our website to work, help us to understand what information is most useful to you and develop our business and services.
What are cookies?
A cookie is a text file containing information that is downloaded to your desktop or laptop computer, tablet or mobile device when you visit our website. Cookies are useful because they allow our website to recognise your device. Cookies are then sent back to our website on each time you visit, enabling the website to ‘remember’ you or your device. Information stored in cookies may be encrypted. A cookie cannot read data off your hard drive or read cookie files created by other sites.
When we refer to cookies throughout this policy, we intend to cover all similar devices including web beacons and log files. You can find more information about cookies at All About Cookies, Your Online Choices or About Cookies.
The information we collect and why
Please note: we do not collect your name or email address via cookies.
Cookies help us to improve our site and to deliver a better and more personalised service. They enable us to:
The type of cookies we use
How long cookies are stored on your device
The length of time cookies are stored on your device can vary, but they generally fall into two categories: temporary session or persistent cookies.
Temporary session cookies
We use temporary session cookies on all of our secure pages to assign and store a session ID to you so that you can move uninterrupted between the areas of our site. This session ID is also used for internal reporting purposes. It is not personally identifiable to you, and this type of cookie does not leave any retrievable information on your hard drive. These cookies expire when you close your internet browser.
Persistent cookies are used to help us understand visitor patterns over a longer term or to provide additional functions you have requested in relation to site customisation and saved or stored content. They can be stored on your computer for 24 hours, a week, or several years, depending on the function they're helping to perform.
The cookies we use on this website
We use the cookies detailed below:
Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users, various unique identifiers and store your options such as preferred zoom level.
Google set a number of cookies on any page that includes a YouTube video. While we have no control over the cookies set by Google, they appear to include various unique identifiers and a mixture of pieces of information to measure the number and behaviour of YouTube users, including information that could link your visits to our website with your Google account if you are signed in to one. This cookie does not identify you personally unless you are logged into Google, in which case it is linked to your Google account.
Social media plug-ins
We have integrated components of LinkedIn on this website. On each individual page you visit where the social media plug-in is integrated, your information will be collected by, transmitted to and stored by the provider of that social media plug-in. The information collected and transmitted includes your IP address, the address of the website the social media plug-in is located, your browser information and operating system used, data and time the website was accessed or activated.
LinkedIn depersonalises all passive impression data from social plugins within 7 days. Passive impression data refers to when a LinkedIn member does not interact with a social plugin, but merely visits a webpage with a LinkedIn social plugin button on it. When a member does interact with a social plugin (eg selects the follow button), this ‘active impression data’ is retained in order to deliver the associated products and features on LinkedIn.
In order for us to measure the effectiveness of our marketing communications we collect the following information:
You can change your marketing choices or opt out completely at any time in our online preference centre, over the phone, in writing or each time we send you an email you can unsubscribe.
We also use a website tracking tool that identifies the business or organisation that website visitors belong to, based on a reverse IP Lookup. Cookies (described above) are used to process this identification, and personal information about individual users is stored. This includes information about your current web browsing session (pages viewed, time on site etc) and the dates and times of previous website visits.
We use this information to profile website visitors in order to better understand the way in which our website content is viewed by different segments. It is also used to identify the types of organisations that might be interested in our products, services and events.
How to manage cookies
If you are concerned about having cookies on your device, you can use your browser settings to:
You can find out more information about controlling cookies from:
In addition, if you use Firefox or Internet Explorer 11 there is an option to turn on the Do Not Track functionality, which allows you to tell websites not to track you. Google has also published a browser add-on to allow you to choose what information about your websites you visit is sent to Google Analytics, this can be downloaded here. Full details on the cookies set by Google Analytics are published on the Google website.
Please note: if you choose to disable some or all cookies, you may not be able to make full use of our website and some useful features will not work.
Changes to the policy
We will inform you of any changes to this policy by dedicated service emails or by notification on this website.