Client feedback


The Trustee Training course is very good. Excellent coverage of material presented in an easy-to-digest manner and quality of presentation by both presenters.
Jonathan Williams ,
Bangor University
PSGS was chosen because of their knowledge of the subject and awareness of our particular schemes.
George Batho ,
Trustee, Lansing Linde
Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees.
Duncan Buchanan,
Partner at Hogan Lovells
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
​Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.
Mark Assinder,
Bouygues
I found the trustee training really beneficial, highly recommended. I am not a trustee, I represent the employer and I think it will be valuable for me in future, having a better understanding of the trustees' perspective.
Dave Strain,
Royal Yachting Association
image for Appointing a sole trustee | Sole trusteeship

Sole trusteeship

It is increasingly hard to find committed and qualified trustees, so more and more pension schemes are appointing a sole professional trustee. This can be a cost-effective solution with sponsoring employers benefitting from regular, open dialogue.

Why appoint a sole trustee?

Our sole trustee schemes are defined benefit (DB), defined contribution (DC) or hybrid and many face common complexities and challenges, for example:

  • Agreeing a recovery plan that balances the interests of member security with sustainability of the pension scheme sponsor.
  • Implementing an investment strategy that reduces volatility but takes into account the sponsor’s risk appetite.
  • Experience of poor service standards or risk averse advice leading to high costs and/or ineffective solutions.
  • Past administration and documentation failings leading to incorrect benefit calculations, over/under payments that need to be dealt with and decisions to be made over potential litigation.
  • Ensuring value for members (VFM) in relation to DC benefits including an appropriate suite of investment choices and default fund to provide members with a good outcome.
  • Improving member communications so they can better understand and appreciate their options and benefits.
  • Complex historic benefit structures.
  • Ongoing litigation against a legal adviser, consultant and scheme actuary.
  • Escalating advisory fees that need to be better managed.
  • Handling complaints via the IDRP, from TPAS and the Pension Ombudsman.

Taking away the governance, day-to-day operations and cost of a full pension trustee board and replacing it with a skilled, dedicated professional sole trustee can make it a lot easier and efficient for everyone. An experienced sole trustee establishes the right focus and governance, provides wide market knowledge to draw on and ensures an effective working relationship with the pension scheme sponsor.

The value of a team

We have knowledge sharing, a team based approach that ensures at least two named individuals will have a detailed knowledge of your scheme and its activities. This ensures that, at any time, there are team members available familiar with your scheme available to respond to queries, manage the advisers and progress trustee business.

To discuss whether a sole trustee appointment is the right route for your pension scheme, please contact us.

Speak direct to our specialist in this area

Picture of James Double independent trustee at PSIT

James Double

Head of Trusteeship

Or call us on:

0845 313 0024

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