Client feedback


Thanks for all your help!
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
Proactive in driving the agenda and leading the scheme on its logical journey.
Caroline Rand,
Historic Royal Palaces
Very happy with service.
Christine Morris,
Twyford Bathrooms
In my experience, not all professional trustees are able to cope with tricky or potentially confrontational situations. I find PSGS has massive experience in getting involved, earning the respect of others and resolving such issues. They get stuck in – they are a first rate team.
Katherine Dandy,
Partner at Sackers & Partners
Ever increasing regulation has placed a heavy burden on trustees both in terms of time and the risk of non-compliance. PSGS has the experience and the resources to help trustees manage these burdens.
Mark Atkinson,
Partner at CMS Cameron McKenna

Things to scare the chair of a DC scheme: number 4

Value for money

A key responsibility of the DC Chair is to assess whether the scheme provides members with ‘value for money’ (VFM). The trouble is it can be difficult to know what this actually means. There is no accepted definition or mandatory guidance currently in place to direct the DC Chair, although some guidance has recently been issued by TPR and FCA and other organisations, such as Cass Business School, have added to the debate.

New ideas for the design of default strategies are emerging taking into account member dynamics and with the likely manner in which benefits will be taken predicted on pot size. When judging VFM, the net performance of investment strategies need to be reviewed to ensure alignment with member or policyholder best interests. The monitoring of core financial transactions and level of charges should also be considered.

Scary thought

Whilst the uncertainty about what exactly VFM is and how it should be measured and communicated to members remains, contract-based schemes need to act now. The timescale for the DC Chair to produce a governance statement that meets FCA (for IGCs and GAAs) and The Pension Regulator (for trust based arrangements) requirements is short, as it must be put in place in 2016. Depending on the complexity of the workplace pension scheme, this could be a daunting task.


This 'scary thought' series runs up to our Scary DC Breakfast in January 2016. This roundtable is designed for Chairs and trustees of defined contribution pension schemes, pensions managers, finance directors and other employer representatives. Register to attend here.

 

 

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