Client feedback


Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees.
Duncan Buchanan,
Partner at Hogan Lovells
​They are very proactive and full of new ideas, they've brought better scheduling and better minute sets.
Paul Rudd,
Express Newspapers
Alex is the first professional trustee we have had and has revolutionised the way they look at things - helped above and beyond.
Angela Clayton,
Accent Group
Appointing Kevin as KBC professional trustee was one of the best decisions the bank took. He complements the other two trustees and also appreciates the position of the employer too. The experience a professional trustee adds is invaluable and they can share their knowledge and market practice within the KBC plan. Kevin manages the budget in consultation with the bank, fully debriefs all parties and maintains a constant dialogue with myself (as HR Manager) and trustees. Since we have worked together for a number of years, Kevin also appreciates some of the limitations we face ie budgets, and always comes up with a proactive approach and solution. His input is particularly valued by the bank trustee who is an actuary in our pensions department in Belgium Head Office.
Sharron King,
KBC Bank
So much more proactive than the previous company. On the ball - thinking in advance of things needing doing - very proactive.
Paul Rudd ,
Chairman of Trustees, Express Newspaper
​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.
Katherine Cross,
Tyser

Things to scare the chair of a DC scheme: number 2

DC is not DB: members are relying on trustees

The unfortunate reality is that, for many defined contribution (DC) schemes, the chair of trustees is often more familiar with defined benefit (DB) than DC arrangements. Despite being with us for decades, DC is still often regarded as ‘a brave new world’ or the poor relation. Historically, DC has been relegated to the end of the trustee meeting agenda. Too often time runs out and the DC scheme or section is not given the consideration it deserves.

This is perhaps an understandable mindset as DB schemes have been around far longer and many employers and trustees will still be dealing with closed or legacy DB arrangements with big deficits that involve scary numbers. That doesn’t help DC members one bit though. After all, unlike DB members, their benefits will be directly affected by the pot of money that sits in their scheme at the point they retire. Very few DC members have the knowledge or enthusiasm needed to properly manage their own pension pot – they are relying on the trustees to apply their experience and understanding to ensure their pension scheme is managed properly.

It is solely up to the trustee Chair to ensure discussions regarding DC matters are given a higher priority. Placing them further up the meeting agenda so they are considered at an earlier stage in the meeting when energy levels are higher is a good start. Ensuring your trustee board has the right knowledge and understanding to properly assess DC issues is vital. This may require regular trustee training and, for some, adding independent expertise to the board may prove invaluable.

Scary thought

Not making the time to properly consider the governance of your DC scheme may be costly. Finding the time to properly consider DC governance is not easy either, nor is finding the time to undertake the required amount of training.

Trustee Chairs must take the lead and show proper diligence towards the governance of their DC scheme. They must also be unafraid to recognise when appropriate skills on the trustee board are lacking.

This 'scary thought' series will run up to our Scary DC Breakfast in January 2016. This roundtable is designed for DC scheme chairs or trustees, pension managers, finance directors and other employer representatives. Register to attend here.

 

 

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