Client feedback


Ann is very proactive and ensures we address all issues well ahead of time and extremely efficiently.
Ian Edwards,
Comet
A major problem with the pension fund needed skilled, constructive help - which was given!
Kat & Jason are very good at making it happen – they just take care of it.
Stephen Allaker ,
Bristol Myers-Squibb
As a pensions novice, I felt that the trustee training course gave me a good grounding.
Will Court
​Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.
Mark Assinder,
Bouygues
We have a good partnership the team really understand what we need and our knowledge eg budgets - "we don't have a referee" - very helpful. Challenge advisers but with a practical objective. Thanks to PSGS, GMP equalisation has been just a process.
Stephen Allaker ,
Bristol Myers-Squibb

It isn't easy being a pension trustee...

Pension transfers rarely are straightforward nowadays - and it can be hard for a trustee to do their job and keep everyone happy.

Members and the Pensions Ombudsman are concerned about the time it is taking for transfer requests to be processed. Trustees and The Pensions Regulator are (quite naturally) concerned about ensuring a member doesn't transfer to an 'arrangement' through which they end up losing some or all of their money. Unfortunately the two don't go hand in hand - research takes time, and that is a dilemma many pension trustees now face.

Striking the right balance can be hard; but it is so rewarding when you get it right. The trustees of one of our clients recently received a letter from a member thanking them for preventing their transfer from going ahead. The member's friend had not been so lucky...

Read more about the pension transfer dilemma and learn from some real life examples in my article Transfers to improper vehicles: the trustee's perspective

 

 

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