Client feedback

​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.
Katherine Cross,
I find Colin proactive rather than reactive. He is also supportive.
PSGS were overall more professional than others.
Paul Staniland,
Excellent communication - the trustee training course facilitators were clearly knowledgeable and very experienced in their field and able to convey concept and information in a way I was able to understand.
Phillipa McFadyen,
Very responsive to any queries we have and proactive in managing our scheme to the best. Very happy with the support we are getting.
Caroline Rand ,
Historic Royal Palaces
I work with Wayne and Kirsty. They really understand our business - they work with the company while retaining independence and ensuring compliance. They are a joy and pleasure to work with.
Neil McCawley ,
Ferguson plc

Single code series #2 - where to start?

As noted in the first blog, there’s plenty trustee boards can be doing now to prepare themselves for the next stage of the pension governance evolution.

Pension trustees need to make sure any steps taken to comply with the code should truly benefit the pension scheme and the governance practice in place. There’s little benefit in spending time and money and adding multiple policies to an already growing list of existing scheme documentation in order to tick some boxes. If there’s value in it however, then it’s worthwhile.

In some instances, the value is compliance itself – without certain details documented, pension trustees may fall short of certain regulatory requirements. Having policies in place can help trustees run their scheme effectively and this is where advisers can definitely add value.

By noting down certain procedures, for example, trustees are able to follow a process when the time is right – whether that’s an induction for a new pension trustee, a member nominated trustee election or documenting how breaches should be reported. These policies can then be viewed as a quick reference for a range of situations to ensure trustees are taking the correct action and making informed decisions.

Here are some steps to help pension trustees on their way to complying with the code:

  1. Request initial training
  2. Use the expertise of your professional scheme secretary or other advisers to help understand what the code covers and what you are required to do. The draft code is 148 pages, so it can be beneficial to get help breaking it down into bitesize chunks. It’s probably also worthwhile deciding early on whether the code requirements will be addressed by the full board or a sub-committee.

  3. Undertake a gap analysis
  4. Have a look at what the pension scheme already has in place and identify whether a new policy is really required or perhaps just an update to an existing policy is sufficient. Complying with the code may just be a matter of evidencing certain considerations and decisions or checking your advisers are following the correct procedures.

  5. Prepare an action plan
  6. Once you identify what needs to be done, draw on expertise around you. Consider who is best placed to complete the various actions – this may be pension trustees themselves, your scheme secretary, the employer, scheme actuary, pension administrator or other advisers. Draw up a plan and assign tasks with a completion date.

  7. Remember proportionality
  8. There may be a reason pension trustees decide not to adopt certain suggestions in the code. Each scheme is different and will have varying needs and requirements. Trustees should be practical when considering good governance. For example, the draft code contains various suggestions to publish certain documentation including board papers, where appropriate, trustee report and accounts or conflicts of interest registers. If trustees have given this due consideration but decide it would not be beneficial to publish documents like this, keep a log of these decisions and the rationale behind them.

  9. Consider risk management and the ‘Own Risk Assessment’ (ORA)
  10. Risk management is going to form a large part of ensuring ongoing compliance with the code. Your first ORA is likely to take a lot of time as it will be the first analysis of the ‘effective system of governance’ (ESoG). It would be helpful to have the ORA in mind already when drafting any new documentation, particularly the risk register. Again, it comes back to making documents as useful as possible so they serve a real purpose.

  11. Update the business plan
  12. There’ll be several areas that will require regular reviews going forward. It’s important to ensure these are captured and the business plan seems the obvious place. We recommend documenting how frequently the trustee board plans to review policies and procedures too.

  13. Don't panic
  14. Whilst the code is more than just a consolidation of existing requirements - and it can seem daunting, given the number of areas the code covers - pension trustees not only have time on their side, they also have expertise around them. However, to ensure work can be completed in bitesize chunks with no last-minute panic, take action to start the process sooner rather than later.



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