Client feedback


I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
It’s a pleasure working with key members of the PSGS team: their experience and leadership means that they know how to get the job done, working in partnership with fellow trustees, employers and advisers to achieve the best result for members.
Mark Smith,
Partner at Taylor Wessing
​We are extremely pleased with the appointment we made. The way Ian reacts to us and works with us is brilliant. We are very happy.
Katherine Cross,
Tyser
​Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.
Mark Assinder,
Bouygues
In my experience, not all professional trustees are able to cope with tricky or potentially confrontational situations. I find PSGS has massive experience in getting involved, earning the respect of others and resolving such issues. They get stuck in – they are a first rate team.
Katherine Dandy,
Partner at Sackers & Partners

PSIT expands with HR Trustees merger

Topic:

Hot topic

Date published:

Thursday, 7 December 2017

We are pleased to announce that Punter Southall Group has agreed to purchase the Reading based HR Trustees from Xafinity plc. HR Trustees will form part of PS Independent Trustees (PSIT), Punter Southall Group’s trustee company, and will be completely independent of the new Xafinity Punter Southall business.

The purchase enables us to expand the depth and breadth of PSIT’s professional trustee, scheme secretarial and pensions governance offerings. The HR Trustees team members are expected to transfer in early January 2018, bringing the total PSIT team to nearly 40 people.

The acquisition means PSIT will become the UK’s second largest professional trustee company by turnover and will be truly independent of any pension scheme advisers. The combined business will look after well over 200 clients with total assets of over £30bn and covering over 300,000 scheme members.

We look forward to welcoming our new colleagues from HR Trustees. Combining the two businesses is truly exciting and will enable us to make further investment in both our delivery and range of client services.

 

 

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