Client feedback


PSGS offered the right support at very short notice, at reasonable cost, when we really needed it
Ian Edwards,
Chair of Trustee, Comet Pension Scheme
Ann and her team are very knowledgeable and proactive, liaise well with our other advisers and provide the Trustees with an invaluable secretarial service.
Ian Edwards,
Chair of Trustees, Comet
PSGS were overall more professional than others.
Paul Staniland,
Kier
The work that has been done has been delivered beyond expectations.
Head of Trustee Services
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.
Katherine Cross,
Tyser

What is the 21st century trustee?

Topic:

Legal & governance

Date published:

Monday, 27 June 2016

Towards the end of 2015, the Pensions Regulator (tPR) published the results of its survey into how well placed pension trustees are to fulfil their governance roles. They are using the findings to drive debate over what an effective 21st century trustee should look like.

In this article, Mark Homer looks at some of the surprising results from the tPR research, and considers what an effective 21st century pension trustee will need to do.

 

Read the 21st century trustee article

 

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