Client feedback


PSGS were overall more professional than others.
Paul Staniland,
Kier
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.
They deliver above expectation when the scheme has a particular challenge.
Ian Edwards,
Comet
Thanks for all your help!
Image of Ian Eggleden, Client Director

Ian Eggleden

Client Director

Contact Ian

Reading

Tel 0118 207 2917

Role

Ian acts as professional trustee to both defined benefit and defined contribution clients.

Background & experience

Having started in 1963 as an actuarial student with Commercial Union (now Aviva), Ian moved into consultancy and held senior roles with Sedgwick Noble Lowndes and Mercer before joining us in 2009. He has been responsible for the administration and management of pension schemes ranging from those with under 100 members to those operated by FTSE 250 companies.

Ian’s experience includes consulting with employers on all aspects of benefits strategy, but his principal focus was on regular support to pension trustees. He advises trustee boards, enabling them to expand their knowledge and build the confidence needed to achieve a successful outcome to funding negotiations with scheme sponsors.

Ian is a past President of the PMI and current volunteer adviser with TPAS, the Pensions Advisory Service. After more than 50 years in pensions, he still loves it!

Ian stands out amongst the PSGS team - he’s the only one of us to have made a speech in the House of Lords!

Qualifications: Fellow of the Pensions Management Institute (FPMI).

Areas of specialism

  • funding negotiations
  • pension scheme de-risking
  • buy-outs
  • investment strategy reviews
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