Client feedback


The team provide an excellent service with practical and commercial input that we have not found with anyone else.
Mark Culwick
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
Ever increasing regulation has placed a heavy burden on trustees both in terms of time and the risk of non-compliance. PSGS has the experience and the resources to help trustees manage these burdens.
Mark Atkinson,
Partner at CMS Cameron McKenna
They have helped us save much more and created a cohesive plan to de-risk whilst building an integrated pension team.
Sally-Anne Borrill,
T-Systems
Very professional and engaged service.
Danny Nussbaum,
HR Director, Volvo
It’s a pleasure working with key members of the PSGS team: their experience and leadership means that they know how to get the job done, working in partnership with fellow trustees, employers and advisers to achieve the best result for members.
Mark Smith,
Partner at Taylor Wessing
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Pension scheme mediation

Conflicts of interest in pension scheme funding discussions and pension negotiations during corporate merger and acquisition activity are often complex and can sometimes be contentious.

To ease negotiations and avoid reaching a situation of impasse, consider appointing an independent trustee to your pension scheme on an interim basis right at the start of the process.

If your pension scheme negotiations have started but you’ve reached a position of stalemate or frayed relationships, professional pension mediation may be the answer.

The PSGS senior independent pension trustee team includes accredited Centre for Effective Dispute Resolution mediators. This means we can act as a neutral third party to work with all those involved to negotiate a settlement or agreement in complex pension negotiations and situations of conflict. As mediator, we ensure these situations are handled effectively and good outcomes are achieved.

Our mediation skills are also reflected in how we approach our role as professional trustee – we collaborate rather than dictate. Our clients tell us they find this beneficial.

If you are about to start pension funding discussions, or are finding resolution of a pension scheme issue difficult to achieve, find out more about how our pensions mediators can help you by contacting us.

Speak direct to our specialist in this area

Picture of James Double independent trustee at PSIT

James Double

Head of Trusteeship

Or call us on:

0845 313 0024

Read more

PSGS blog

Stress test your pension

Engaged Investor guide

Steering your scheme through M&A activity

Declarations of intent

A case of regulatory grip tightening

De-risking research

Read PSGS’s de-risking survey results


Call: 0845 313 0024

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