Client feedback


PSGS were overall more professional than others.
Paul Staniland,
Kier
Kathy, may l take this opportunity to thank you for your assistance. There were many times l thought l was losing my mind during my efforts with Aviva. You were a pillar of support for me and you saw my case through to the very end. I cannot thank you enough but thank you again. It is through people like you who strive for professional fairness as well as thoroughness, HCA has such a good reputation.
Ethel Chimutwe,
HCA International Ltd Staff Retirement Benefits Scheme
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
The team provide an excellent service with practical and commercial input that we have not found with anyone else.
Mark Culwick,
Binding Site
​We are extremely pleased with the appointment we made. The way Ian reacts to us and works with us is brilliant. We are very happy.
Katherine Cross,
Tyser
The trustee training was a very well-paced overview which gave opportunity to explore ideas and question more deeply at key points.
Paul Coley,
The Altro Pension and Life Scheme
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Interim pension trustee appointments

A short term independent trustee appointment could be invaluable when your pension scheme is facing any of the five common issues that lead to the need for a professional trustee

Minimising the risk of a conflict of interest when your actuarial valuation is due is one of the key reasons why you may want to make an interim independent trustee appointment. Balancing defined benefit (DB) pension scheme funding requirements against the need to invest in your business can be struggle for all companies, particularly if you are small or medium sized.

A pension trustee board often comprises directors or senior employees of the scheme’s sponsoring employer. Every time a formal actuarial valuation is carried out, scheme funding negotiations often become difficult to manage as company appointed trustees become conflicted, especially those who are responsible for making strategic or financial decisions on behalf of the scheme sponsor.

By appointing a professional trustee on a short or fixed term basis when you need it most, PSGS can ease conflicts of interest and ensure scheme funding negotiations are completed smoothly and swiftly. As independent trustee, we negotiate with the company and enable conflicted trustees to abstain from relevant discussions and decision-making, or stand in the employer's shoes when they need to.

An interim independent trustee appointment is a cost effective way to manage challenging pensions situations and will terminate when your pension scheme funding negotiations are complete and the actuarial valuation is signed off.

Case study

Our client: a leading retailer

The issue

The Pensions Regulator(tPR) raised concerns the presence of senior members of staff on the pension trustee board may present a conflict of interest.

The solution

To allay tPR’s concerns, the sponsoring employer appointed us to the pension trustee board as a professional trustee. Our role was to consider the issues that had given rise to the conflicts from an independent perspective and update tPR.

We worked with the sponsoring employer to put appropriate policies and procedures in place. We then met with tPR and explained how any potential conflicts would be identified and managed in the future.

If you would like to find out how an interim independent trustee appointment may benefit your pension scheme, please contact us.

Speak direct to our specialist in this area

Picture of James Double independent trustee at PSIT

James Double

Head of Trusteeship

Or call us on:

0118 207 2900

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