Client feedback


I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
They deliver above expectation when the scheme has a particular challenge.
Ian Edwards,
Comet
​I would recommend them to anyone - I have dealt with a number of other independent trustee firms and would rate PSGS as the best. We are very happy with Mark and the service we get.
Julia Morton,
Camellia plc
We now have a very collaborative approach between trustees and employer.
Peter Millard,
Company Secretary, TRL Limited
Clare Owen has been a really excellent scheme secretary
It’s a pleasure working with key members of the PSGS team: their experience and leadership means that they know how to get the job done, working in partnership with fellow trustees, employers and advisers to achieve the best result for members.
Mark Smith,
Partner at Taylor Wessing
image for Group life mastertrust | Death in service benefits | Group life trustee

Group life assurance schemes

Death in service benefit decisions can be complicated and personally difficult to make. Appointing PSGS as independent trustee and using our group life master trust relieves that burden and responsibility.


Many employers use a life cover only trust to provide death in service benefits to employees, particularly those who are not members of a trust-based pension scheme.

Case study

Exercising discretion over who should receive the benefit from a group life assurance trust can be fraught with pitfalls. Take a look at the case study in our group life mastertrust flyer to see how Pensions Ombudsman rulings on death complaint cases show this can be a minefield.

Are you sure your group life trust's claims and discretion processes are effective and efficient, with:

  • the correct steps being taken at the correct time?
  • the right questions being asked of the right people?
  • all relevant information collected swiftly and accurately?
  • sensitive liaison with the individuals’ relatives?
  • claims administration and communications handled promptly and professionally?
PSGS life assurance master trust

Our master trust solution helps employers navigate a safe and cost effective path through the death in service benefit claims and discretions process. The benefits of using PSGS's group life master trust include:

  • peace of mind that difficult death in service benefit decisions are being handled by an experienced, independent professional
  • certainty your claims management process follows best practice guidelines
  • confidence that rational and non-conflicted decisions are being made
  • assurance your HR team are not weighed down with time-consuming administrative tasks

If you would like to relieve the burden of managing death in service benefits claims please contact us to find out more about the PSGS group life mastertrust and excepted life assurance master trust.

PSGS group life master trust

PSGS excepted life master trust

Speak direct to our specialist in this area

Picture of James Double independent trustee at PSIT

James Double

Head of Trusteeship

Or call us on:

0845 313 0024

Read more

Blog

Is this as good as it gets?

Group life master trust

An overview of PSGS's trustee service for life-only trusts

Excepted life master trust

Learn about how a PSGS master trust could help you

Trustee discretions - payment of death benefits

Read our trustee discretions briefing note


Call: 0845 313 0024

online enquiry