Client feedback


Very broad, comprehensive trustee training course covering a wide range of topics. Excellent!
Tom Graham,
Star Group Pension Scheme
Clare Owen has been a really excellent scheme secretary
The Trustee training was very interactive and the presenters were engaging - thank you.
Nick Marsh,
Comet Pension Scheme
Kathy, may l take this opportunity to thank you for your assistance. There were many times l thought l was losing my mind during my efforts with Aviva. You were a pillar of support for me and you saw my case through to the very end. I cannot thank you enough but thank you again. It is through people like you who strive for professional fairness as well as thoroughness, HCA has such a good reputation.
Ethel Chimutwe,
HCA International Ltd Staff Retirement Benefits Scheme
The work that has been done has been delivered beyond expectations.
Head of Trustee Services
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
image for Group life mastertrust | Death in service benefits | Group life trustee

Group life assurance schemes

Death in service benefit decisions can be complicated and personally difficult to make. Appointing PSGS as independent trustee and using our group life master trust relieves that burden and responsibility.


Many employers use a life cover only trust to provide death in service benefits to employees, particularly those who are not members of a trust-based pension scheme.

Case study

Exercising discretion over who should receive the benefit from a group life assurance trust can be fraught with pitfalls. Take a look at the case study in our group life mastertrust flyer to see how Pensions Ombudsman rulings on death complaint cases show this can be a minefield.

Are you sure your group life trust's claims and discretion processes are effective and efficient, with:

  • the correct steps being taken at the correct time?
  • the right questions being asked of the right people?
  • all relevant information collected swiftly and accurately?
  • sensitive liaison with the individuals’ relatives?
  • claims administration and communications handled promptly and professionally?
PSGS life assurance master trust

Our master trust solution helps employers navigate a safe and cost effective path through the death in service benefit claims and discretions process. The benefits of using PSGS's group life master trust include:

  • peace of mind that difficult death in service benefit decisions are being handled by an experienced, independent professional
  • certainty your claims management process follows best practice guidelines
  • confidence that rational and non-conflicted decisions are being made
  • assurance your HR team are not weighed down with time-consuming administrative tasks

If you would like to relieve the burden of managing death in service benefits claims please contact us to find out more about the PSGS group life mastertrust and excepted life assurance master trust.

PSGS group life master trust

PSGS excepted life master trust

Speak direct to our specialist in this area

Picture of James Double independent trustee at PSIT

James Double

Head of Trusteeship

Or call us on:

0118 207 2900

Read more

Blog

Is this as good as it gets?

Group life master trust

An overview of PSGS's trustee service for life-only trusts

Excepted life master trust

Learn about how a PSGS master trust could help you

Trustee discretions - payment of death benefits

Read our trustee discretions briefing note


Call: 0118 207 2900

online enquiry