Client feedback


When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.
In my experience, not all professional trustees are able to cope with tricky or potentially confrontational situations. I find PSGS has massive experience in getting involved, earning the respect of others and resolving such issues. They get stuck in – they are a first rate team.
Katherine Dandy,
Partner at Sackers & Partners
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
The Trustee Training course is very good. Excellent coverage of material presented in an easy-to-digest manner and quality of presentation by both presenters.
Jonathan Williams ,
Bangor University
Excellent service - as expected and why PSGS was chosen.
Stuart Barker ,
Independent Occupational Pensions Consultant, RSPCA
Very professional and engaged service.
Danny Nussbaum,
HR Director, Volvo
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Online board packs

Secure online access to trustee board papers and pension scheme documents.


As professional trustees and pension scheme secretaries, we know the importance of ensuring pension trustee meeting packs can be produced and distributed quickly, efficiently and securely. That’s why we offer clients access to VirtualBoardroom (VBR), a protected online portal.

The key benefits of our online board software are:

  • Improved data protection & security – ideal to help GDPR compliance
  • Efficient paper-free creation of trustee board and committee meeting packs
  • Secure access to current & past trustee meeting packs
  • Trustees can annotate meeting packs through the VBR app and share these with other attendees
  • Work offline then sync back to secure server when you’re next online
  • Easy to use library for access to all key pension scheme documents
  • Access for pension scheme advisers in line with your permission requirements
  • Keep track of key dates through the clear meeting calendar

Trustee board packs can be created by uploading Word, Excel, PowerPoint or PDF files then combined into one consolidated pack. Board meeting packs can then be viewed:

  • in electronic format through the web browser on any computer, smartphone or tablet
  • via the VBR App for iPad and Android devices
  • by printing to hard copy, complete with integrated agenda and indexation

To find out how VirtualBoardroom could help you save time and improve governance in your pension scheme, why not contact us?

Speak direct to our specialist in this area

Picture of Curtis Mitchell pension scheme Manager at PSGS

Curtis Mitchell

Scheme Manager

Or call us on:

0845 313 0024

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Call: 0845 313 0024

online enquiry