Client feedback

“I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further. ”
Claire Silvester,
Vector Aerospace
“The Trustee training was very interactive and the presenters were engaging - thank you.”
Nick Marsh,
Comet Pension Scheme
“​They are very proactive and full of new ideas, they've brought better scheduling and better minute sets.”
Paul Rudd,
Express Newspapers
“They deliver above expectation when the scheme has a particular challenge.”
Ian Edwards,
Comet
“​I enjoy working with PSGS and we have a very positive relationship. I was new to pensions and found them very helpful.”
Bruce Allison,
RTUK
“​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.”
Katherine Cross,
Tyser
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Pensions secretariat services

The amount of regulation a UK pension scheme must comply with makes the role of pension trustee secretary extremely important.


We help pension trustees run their scheme efficiently by providing a dedicated, experienced resource to:

  • support and guide them
  • implement their strategies
  • ensure compliance and achieve good governance
  • manage pension scheme budgets and advisers

This enables trustees to use their valuable time to concentrate on important strategic issues, whilst feeling confident their pension scheme is well managed.

Learn more about the benefits of appointing a professional trustee secretary for your pension scheme:

The benefits of a professional pension scheme secretary from PSGS

PSGS Secretarial Services

We tailor our pension secretariat services to the needs of each pension scheme, delivering value by:

  • supporting effective pension trustee decision making
  • helping pension trustees develop best practice governance
  • ensuring trustees get the best value from scheme advisers
  • identify and mitigate key risk areas and find effective solutions
  • improving communication to strengthen the relationship with members
  • manage training and development to build a strong trustee board

Our trustee secretary service is further enhanced by our range of additional pension scheme services, such as adviser reviews, risk reviews, and trustee board effectiveness reviews

What makes a good trustee secretary?

With diverse legal and compliance requirements, performing the role of secretary to a trust-based pension scheme well requires:

  • excellent organisational and project management skills
  • the ability to communicate effectively and diplomatically with many different parties, including pension trustees, scheme members and professional advisers
  • excellent working knowledge of pensions legal and regulatory compliance requirements
  • the ability to think strategically
  • proficiency in the use of technology

Finding this range of skills and abilities in-house is becoming harder. Combine this with the increasing importance of having an independent pension secretary who can help recognise and manage potential conflicts of interest, it’s no surprise many employers and pension trustees are now looking for an outsourced pension scheme secretary.

Whether you simply want us to organise, attend and produce minutes for pension trustee meetings or need a full pension scheme secretarial service; why not contact us to find out how our specialist pension secretaries can help you?

Speak direct to our specialist in this area
Picture of Gillian Graham pension secretary at PSSS

Gillian Graham

Client Director
Email Gillian
Or call us on:

0845 313 0024

Read more

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5 key considerations

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It seemed like a good idea at the time…

Case study

Delivering interim secretarial support

Free self assessment tool

How effective is your pension trustee board?

PSGS Secretarial Services service flyer

How professional secretarial services help pension trustees

Call: 0845 313 0024

online enquiry