Client feedback

“Very broad, comprehensive trustee training course covering a wide range of topics. Excellent!”
Tom Graham,
Star Group Pension Scheme
“Very professional and engaged service.”
Danny Nussbaum,
HR Director, Volvo
“PSGS was chosen because of their knowledge of the subject and awareness of our particular schemes.”
George Batho ,
Trustee, Lansing Linde
“Excellent communication - the trustee training course facilitators were clearly knowledgeable and very experienced in their field and able to convey concept and information in a way I was able to understand. ”
Phillipa McFadyen,
RSPCA
“The trustee training course lecturers' explanations and willingness to answer questions were most valuable - even silly ones - although I have learnt there are no 'silly questions' that trustees should ask.”
Anonymous
“​Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.”
Mark Assinder,
Bouygues
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Pensions secretariat services

The amount of regulation a UK pension scheme must comply with makes the role of pension trustee secretary extremely important.


We help pension trustees run their scheme efficiently by providing a dedicated, experienced resource to:

  • support and guide them
  • implement their strategies
  • ensure compliance and achieve good governance
  • manage pension scheme budgets and advisers

This enables trustees to use their valuable time to concentrate on important strategic issues, whilst feeling confident their pension scheme is well managed.

Learn more about the benefits of appointing a professional trustee secretary for your pension scheme:

Watch 'The benefits of a professional pension scheme secretary' on Vimeo

PSGS Secretarial Services

We tailor our pension secretariat services to the needs of each pension scheme, delivering value by:

  • supporting effective pension trustee decision making
  • helping pension trustees develop best practice governance
  • ensuring trustees get the best value from scheme advisers
  • identify and mitigate key risk areas and find effective solutions
  • improving communication to strengthen the relationship with members
  • manage training and development to build a strong trustee board

Our trustee secretary service is further enhanced by our range of additional pension scheme services, such as adviser reviews, member communications and trustee board effectiveness reviews.

What makes a good trustee secretary?

With diverse legal and compliance requirements, performing the role of secretary to a trust-based pension scheme well requires:

  • excellent organisational and project management skills
  • the ability to communicate effectively and diplomatically with many different parties, including pension trustees, scheme members and professional advisers
  • excellent working knowledge of pensions legal and regulatory compliance requirements
  • the ability to think strategically
  • proficiency in the use of technology

Finding this range of skills and abilities in-house is becoming harder. Combine this with the increasing importance of having an independent pension secretary who can help recognise and manage potential conflicts of interest, it’s no surprise many employers and pension trustees are now looking for an outsourced pension scheme secretary.

Whether you simply want us to organise, attend and produce minutes for pension trustee meetings or need a full pension scheme secretarial service; why not contact us to find out how our specialist pension secretaries can help you?

Speak direct to our specialist in this area
Picture of Gillian Graham pension secretary at PSSS

Gillian Graham

Client Director
Email Gillian
Or call us on:

0118 207 2900

Read more

PSGS blog

Value for members assessments - what trustees need to do

REBA article

How technology is streamlining decision making

Case study

Smooth operations

PSGS blog

Do we value trustee secretaries enough?

Free self assessment tool

How effective is your pension trustee board?

Case study

Delivering interim secretarial support

PSGS blog

Big pension schemes: the view from our trustee secretaries

Call: 0118 207 2900

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