Client feedback

“Very professional and engaged service.”
Danny Nussbaum,
HR Director, Volvo
“I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further. ”
Claire Silvester,
Vector Aerospace
“PSGS was chosen because of their knowledge of the subject and awareness of our particular schemes.”
George Batho ,
Trustee, Lansing Linde
“Thanks for all your help!”
“​I would recommend them to anyone - I have dealt with a number of other independent trustee firms and would rate PSGS as the best. We are very happy with Mark and the service we get.”
Julia Morton,
Camellia plc
“PSGS offered the right support at very short notice, at reasonable cost, when we really needed it”
Ian Edwards,
Chair of Trustee, Comet Pension Scheme
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Pensions secretariat services

The amount of regulation a UK pension scheme must comply with makes the role of pension trustee secretary extremely important.


We help pension trustees run their scheme efficiently by providing a dedicated, experienced resource to:

  • support and guide them
  • implement their strategies
  • ensure compliance and achieve good governance
  • manage pension scheme budgets and advisers

This enables trustees to use their valuable time to concentrate on important strategic issues, whilst feeling confident their pension scheme is well managed.

Learn more about the benefits of appointing a professional trustee secretary for your pension scheme:

Watch 'The benefits of a professional pension scheme secretary' on Vimeo

PSGS Secretarial Services

We tailor our pension secretariat services to the needs of each pension scheme, delivering value by:

  • supporting effective pension trustee decision making
  • helping pension trustees develop best practice governance
  • ensuring trustees get the best value from scheme advisers
  • identify and mitigate key risk areas and find effective solutions
  • improving communication to strengthen the relationship with members
  • manage training and development to build a strong trustee board

Our trustee secretary service is further enhanced by our range of additional pension scheme services, such as adviser reviews, member communications and trustee board effectiveness reviews.

What makes a good trustee secretary?

With diverse legal and compliance requirements, performing the role of secretary to a trust-based pension scheme well requires:

  • excellent organisational and project management skills
  • the ability to communicate effectively and diplomatically with many different parties, including pension trustees, scheme members and professional advisers
  • excellent working knowledge of pensions legal and regulatory compliance requirements
  • the ability to think strategically
  • proficiency in the use of technology

Finding this range of skills and abilities in-house is becoming harder. Combine this with the increasing importance of having an independent pension secretary who can help recognise and manage potential conflicts of interest, it’s no surprise many employers and pension trustees are now looking for an outsourced pension scheme secretary.

Whether you simply want us to organise, attend and produce minutes for pension trustee meetings or need a full pension scheme secretarial service; why not contact us to find out how our specialist pension secretaries can help you?

Speak direct to our specialist in this area
Picture of Gillian Graham pension secretary at PSSS

Gillian Graham

Client Director
Email Gillian
Or call us on:

0845 313 0024

Read more

Master trust selection

5 key considerations

Hot topic

Do we value trustee secretaries enough?

PSGS blog

It seemed like a good idea at the time…

Case study

Delivering interim secretarial support

Free self assessment tool

How effective is your pension trustee board?

PSGS Secretarial Services service flyer

How professional secretarial services help pension trustees

Call: 0845 313 0024

online enquiry