Client feedback


Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
The trustee training was a very well-paced overview which gave opportunity to explore ideas and question more deeply at key points.
Paul Coley,
The Altro Pension and Life Scheme
Ever increasing regulation has placed a heavy burden on trustees both in terms of time and the risk of non-compliance. PSGS has the experience and the resources to help trustees manage these burdens.
Mark Atkinson,
Partner at CMS Cameron McKenna
When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
As a pensions novice, I felt that the trustee training course gave me a good grounding.
Will Court
image for Outsourced pensions management | Pension manager | Pensions management

Pensions management

Whether you’re looking for ad-hoc, interim resources, seconded support or a permanent outsourced pension management solution, PSGS can help.


Pressure on budgets means few employers have sufficient expertise or resource to deal with all complex, time-consuming pension issues in-house. Turning to your actuarial or pensions advisers can be expensive for day-to-day pension scheme management and pension project management.

Instead, PSGS pension experts fill the gaps in your pensions management team, providing the expertise you need in a cost effective way. By sharing our in-depth experience across all aspects of pensions and scheme management, we'll help you deal with any pension scheme issue, such as:

Benefits of working with PSGS’s pensions management team

  • expertise of experienced pension managers without the big consultancy cost
  • assurance your procedures meet good pension governance and internal controls standards
  • certainty deadlines will be met
  • comfort nothing falls down the gaps between you, your pension adviser, your scheme, your payroll and other parties
  • confident of a ‘business as usual’ service no matter what happens to an individual team member our team approach & formal procedures remove succession and key man risks
Pension management services

Case study

This case study looks at how one PSGS client combined both their pension manager and scheme secretary roles in one person and covers the benefits from having this type of easy, cost effective access to pensions expertise.

Looking for interim pensions resource or considering outsourcing any aspect of pensions management? Get in touch – we’re happy to chat things through.

Speak direct to our specialist in this area

Picture of Clare Owen independent trustee at PSIT

Clare Owen

Director of Outsourced Pension Services

Or call us on:

0845 313 0024

Read more

PSGS opinion

It seemed like a good idea at the time...

Effective pension project management & delivery

A time critical successful bulk DC transfer case study

PSGS article

5 key considerations when selecting a master trust

Trustee board effectiveness reviews

How effective is yours?

Pensions management services

The benefits of outsourcing to fill a resource gap


Call: 0845 313 0024

online enquiry