Client feedback

“Always willing to get involved and move things forward.”
Steve Sampson ,
LGC
“​We are extremely pleased with the appointment we made. The way Ian reacts to us and works with us is brilliant. We are very happy.”
Katherine Cross,
Tyser
“Alex is the first professional trustee we have had and has revolutionised the way they look at things - helped above and beyond.”
Angela Clayton,
Accent Group
“Appointing Kevin as KBC professional trustee was one of the best decisions the bank took. He complements the other two trustees and also appreciates the position of the employer too. The experience a professional trustee adds is invaluable and they can share their knowledge and market practice within the KBC plan. Kevin manages the budget in consultation with the bank, fully debriefs all parties and maintains a constant dialogue with myself (as HR Manager) and trustees. Since we have worked together for a number of years, Kevin also appreciates some of the limitations we face ie budgets, and always comes up with a proactive approach and solution. His input is particularly valued by the bank trustee who is an actuary in our pensions department in Belgium Head Office. ”
Sharron King,
KBC Bank
“Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees. ”
Duncan Buchanan,
Partner at Hogan Lovells
“When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.”
image for Outsourced pensions management | Pension manager | Pensions management

Pensions management

Whether you’re looking for ad-hoc, interim resources, seconded support or a permanent outsourced pension management solution, PSGS can help.


Pressure on budgets means few employers have sufficient expertise or resource to deal with all complex, time-consuming pension issues in-house. Turning to your actuarial or pensions advisers can be expensive for day-to-day pension scheme management and pension project management.

Instead, PSGS pension experts fill the gaps in your pensions management team, providing the expertise you need in a cost effective way. By sharing our in-depth experience across all aspects of pensions and scheme management, we'll help you deal with any pension scheme issue, such as:

Case study: seconded support

Client: global mining group with multiple open DB & DC schemes covering over 25,000 members and £4bn assets in the UK.

Objective: PSGS acts as scheme secretary for 3 DB schemes and provided additional support with 1 day a week secondment.

What we did:

  • Trustee secretarial - arranged pension trustee meetings, reviewed minutes, progressed actions arising, liaised with key internal stakeholders and advisers, ensuring the trustee remained compliant with relevant statutory and regulatory requirements including an annual internal controls review.
  • Pensions administration - reviewed and tested member websites, benefit calculations and pension contributions.
  • Communications - updated internal employee communications such as new joiner packs, information guides and relevant forms.
  • Projects - arranged and oversaw a financial education taster day for employees.

The result: our client's culture was very welcoming and collegial. Their HR and wider business teams encouraged our seconded staff to ask questions to develop technical knowledge of their pension schemes. Experience of working in-house enabled us to maintain valuable knowledge of how open pension schemes operate from the company’s perspective.

Case study: outsourced pensions management

This case study looks at how one PSGS client combined both their pension manager and scheme secretary roles in one person and covers the benefits from having this type of easy, cost effective access to pensions expertise.

Pension management services

Benefits of working with PSGS’s pensions management team

  • expertise of experienced pension managers without the big consultancy cost
  • assurance your procedures meet good pension governance and internal controls standards
  • certainty deadlines will be met
  • comfort nothing falls down the gaps between you, your pension adviser, your scheme, your payroll and other parties
  • confident of a ‘business as usual’ service no matter what happens to an individual team member our team approach & formal procedures remove succession and key man risks

Looking for interim pensions resource or considering outsourcing any aspect of pensions management? Get in touch or download our service flyer – we’re happy to chat things through.

Speak direct to our specialist in this area
Picture of Clare Owen independent trustee at PSIT

Clare Owen

Director of Outsourced Pension Services
Email Clare
Or call us on:

0118 207 2900

Read more

Service flyers

Outsourced pensions management

REBA article

Pension dashboards: are you ready to connect

PSGS blog

What’s the latest with the pensions dashboard programme?

CMS webinar

How to do the new value for members assessment

PSGS news

20 PSGS professional trustees accredited under the PMI’s Aptitude programme

PSGS blog

Managing programmes of change

Case study

Corporate sale: negotiating improved pension scheme security

Professional Pensions webinar

Supporting member retirement plans

Call: 0118 207 2900

online enquiry