Client feedback


Gillian and Curtis provide an excellent service to the trustees. They are approachable and possess a huge amount of knowledge. Everything appears to work smoothly which I am sure is due to the immense amount of work they do in the background to ensure all paperwork is available and up to date.
Ian Woods,
KGPT trustees
Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees.
Duncan Buchanan,
Partner at Hogan Lovells
Fiona brings perspective from other schemes and therefore a wider knowledge.
Provided insight into what other schemes do - useful intelligence. High quality.
Thomas Mercier ,
Invensys
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
These days, Boards need real expertise on tap (with excellent back-up) to cope with a constantly evolving and more regulated environment. PSGS is geared to delivering that.
Ray Pygott,
Partner at KPMG LLP
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Pensions management

Whether you’re looking for ad-hoc, interim resources, seconded support or a permanent outsourced pension management solution, PSGS can help.


Pressure on budgets means few employers have sufficient expertise or resource to deal with all complex, time-consuming pension issues in-house. Turning to your actuarial or pensions advisers can be expensive for day-to-day pension scheme management and pension project management.

Instead, PSGS pension experts fill the gaps in your pensions management team, providing the expertise you need in a cost effective way. By sharing our in-depth experience across all aspects of pensions and scheme management, we'll help you deal with any pension scheme issue, such as:

Benefits of working with PSGS’s pensions management team

  • expertise of experienced pension managers without the big consultancy cost
  • assurance your procedures meet good pension governance and internal controls standards
  • certainty deadlines will be met
  • comfort nothing falls down the gaps between you, your pension adviser, your scheme, your payroll and other parties
  • confident of a ‘business as usual’ service no matter what happens to an individual team member our team approach & formal procedures remove succession and key man risks

Download our pensions management service flyer

Case study: seconded support

Our client's culture was very welcoming and collegial. Their HR and wider business teams encouraged our seconded staff to ask questions to develop technical knowledge of their pension schemes. Experience of working in-house enables us to maintain valuable knowledge of how open pension schemes operate from the company’s perspective.

Our role entailed:

  • Trustee secretarial - arranging pension trustee meetings, reviewing minutes, progressing actions arising, liaising with key internal stakeholders and advisers, ensuring the trustee remained compliant with relevant statutory and regulatory requirements including an annual internal controls review.
  • Pensions administration - reviewing and testing member websites, benefit calculations and pension contributions.
  • Communications - updating internal employee communications such as new joiner packs, information guides and relevant forms.
  • Projects - arranging and overseeing a financial education taster day for employees.
Pension management services

Case study: outsourced pensions management

This case study looks at how one PSGS client combined both their pension manager and scheme secretary roles in one person and covers the benefits from having this type of easy, cost effective access to pensions expertise.

Looking for interim pensions resource or considering outsourcing any aspect of pensions management? Get in touch – we’re happy to chat things through.

Speak direct to our specialist in this area

Picture of Clare Owen independent trustee at PSIT

Clare Owen

Director of Outsourced Pension Services

Or call us on:

0118 207 2900

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