“Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.”
“Excellent service - as expected and why PSGS was chosen.”
“They deliver above expectation when the scheme has a particular challenge.”
“When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.”
“Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer. ”
“Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees. ”
Tuesday, 11 December 2012
Split between four areas: market trends, funding and investment, legal and governance and hot topics, the PSIT hot topics survey provides an interesting insight into some key current pension issues.
The survey was run online over mid-late 2012 and responses were received from both scheme representatives and pensions professionals.