Client feedback


When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.
PSGS was chosen because of their knowledge of the subject and awareness of our particular schemes.
George Batho ,
Trustee, Lansing Linde
​We are extremely pleased with the appointment we made. The way Ian reacts to us and works with us is brilliant. We are very happy.
Katherine Cross,
Tyser
Claire offers a very approachable, professional and balanced service, recognising her obligations to the Scheme but providing an awareness of the Employer's perspective. We value Claire's wider industry knowledge and the experience she brings.
We always receive an extremely high level of professionalism from PSGS, allowing us to make informed and appropriate decisions. Their advice is always timely and well received, allowing us to focus on what are the important key issues. They are always accessible and I would not hesitate to recommend their services!
Danny Nussbaum,
HR Director, Volvo Group UK Limited
Excellent communication - the trustee training course facilitators were clearly knowledgeable and very experienced in their field and able to convey concept and information in a way I was able to understand.
Phillipa McFadyen,
RSPCA

Value for members assessments - what trustees need to do

The new value for members (VFM) assessment is a key component of the government’s strategy to consolidate smaller defined contribution (DC) pension schemes and drive better member outcomes. About 2,000 DC schemes are in scope, as a VFM assessment is needed for those with assets under £100m. Many are with profits, have a Guaranteed Minimum Pension (GMP) underpin or are hybrid with deficits presenting obstacles to change.

I recently took part in a webinar where the panel of legal and pensions experts from PSGS, CMS and Punter Southall Aspire discussed how to actually do one of these new VFM assessments. CMS gave the legal background, Punter Southall Aspire explored the advisory aspects and I covered what pension trustees should be doing on VFM and master trust transfer.

What trustees need to do to prepare for VFM:

  • Check your fund charges are below average relative to three comparators - issues to manage are the comparators to use, including the need to have discussions with a DC master trust, and new ESG tilted funds that have no track record.
  • Check your fund returns are above average over 5, 10 and 15 years - for your default and self-select funds against their comparator funds.
  • Carry out a governance and administration self-assessment – there’s a range of criteria to check including financial transactions, scheme record keeping, default investment strategy review, security of assets, trustee knowledge and understanding (TKU) for professional and lay trustees, communications offline and online, sponsoring employers unconflicted in meeting costs and enhanced level of contributions.
  • Report the VFM assessment in your next Chair’s statement – if it’s good, no other action is needed (although see below, as you can always do better!). If it’s poor, the pension trustees need to engage with the scheme’s sponsor to develop an action plan, including possible consolidation discussions with a master trust.
  • Commit to developing VFM in your pension scheme so members can be confident they are going to enjoy the Retirement Living Standards promoted by the Pensions and Lifetime Savings Association (PLSA).
  • Extend new VFM thinking to all workplace saving schemes – the formal VFM assessment is only a requirement for certain DC pension schemes but all could benefit from VFM thinking (there’s current consultation about extending it further).

If you haven’t already, our webinar is really worth a watch for pension trustees who will need to carry out a VFM assessment in the new year.

 

 

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