Client feedback

Excellent and comprehensive training course. I will definitely refer to what I've learned and received.
Kyp Kyprianou,
Bam Construction UK Ltd
PSGS have provided sound and professional advice through a number of difficult pension decisions – would thoroughly recommend.
George Batho ,
HR Director, Linde Material Handling
Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees.
Duncan Buchanan,
Partner at Hogan Lovells
Excellent service - as expected and why PSGS was chosen.
Stuart Barker ,
Independent Occupational Pensions Consultant, RSPCA
PSGS were overall more professional than others.
Paul Staniland,
The team provide an excellent service with practical and commercial input that we have not found with anyone else.
Mark Culwick,
Binding Site

National Pension Tracing Day - tell your pension scheme members!

31 October sees the launch of National Pension Tracing Day, a day founded by one of our group companies, Punter Southall Aspire with the support of Aegon, Legal & General, Standard Life and Scottish Widows. Together they’re calling on the pension industry and trustees to encourage the public to use the extra hour on Sunday to trace lost or forgotten pensions.

What is pension tracing?

Only 1 in 25 owners of a pension plan remember to let their providers know of their new address once they have moved home, which is typically eight times in a lifetime. Another big factor is people changing jobs on average 11 times but forgetting to tell their pension company. This contributes to over £19 billion unclaimed pension pots. For many, finding out where to look for a lost pension can be extremely daunting. The National Pension Tracing Day website has lots of useful resources and reveals many common pension pitfalls to watch out for.

Although it is pension scheme members responsibility to keep providers up to date with their contact details, trustee boards can also help by implementing regular tracing exercises – a great good governance task. This is now easily achieved by third-party administrators having the technical capability and relationships to accomplish this quickly.

Why should members trace their pension?

Their pension is theirs! They’ve earned it and have a right to their pension pot. It can have a significant impact on their life post-retirement. It’s also easier than they might think, they can do it themselves.

This is why it is important to keep in touch with members and remind them to keep their contact details up to date. As trustees, we can publicise this in our member communications and websites so they can trace their pensions.

Personally, I am an advocate for pension tracing all year round and will continue organising regular tracing as well as monthly pensioner existence checks as a matter of good governance. I encourage you to tell your members to use this extra hour on Sunday wisely and also consider regular tracing exercises!



Back to opinions


Hot topics

A personal journey through the menopause and what employers can do better
Image of Hot Topic author Suzi Lowther, Director of Marketing & Communications

As women, each of our menopause journeys is different. My mother-in-law apparently flew through...

Read more »

Value for members assessments - what trustees need to do
Image of Hot Topic author Kevin Clark, Director of Business Development

The new value for members (VFM) assessment is a key component of the government’s strategy to...

Read more »

More opinions »

Call: 0118 207 2900

online enquiry