Client feedback

They deliver above expectation when the scheme has a particular challenge.
Ian Edwards,
I find Colin proactive rather than reactive. He is also supportive.
The service runs very smoothly, might have expected a few more difficulties transitioning to a professional trustee.
Appointing Kevin as KBC professional trustee was one of the best decisions the bank took. He complements the other two trustees and also appreciates the position of the employer too. The experience a professional trustee adds is invaluable and they can share their knowledge and market practice within the KBC plan. Kevin manages the budget in consultation with the bank, fully debriefs all parties and maintains a constant dialogue with myself (as HR Manager) and trustees. Since we have worked together for a number of years, Kevin also appreciates some of the limitations we face ie budgets, and always comes up with a proactive approach and solution. His input is particularly valued by the bank trustee who is an actuary in our pensions department in Belgium Head Office.
Sharron King,
KBC Bank
Very broad, comprehensive trustee training course covering a wide range of topics. Excellent!
Tom Graham,
Star Group Pension Scheme
Clare Owen has been a really excellent scheme secretary

20 PSGS professional trustees accredited under the PMI’s Aptitude programme


PSGS news

Date published:

Wednesday, 21 April 2021

We are very pleased to have our first 20 professional trustees accredited through the Pensions Management Institute (PMI) Aptitude programme. Our first accredited professional trustees are:

Gareth Tancred, CEO at the PMI commented: “On behalf of the PMI Board and Advisory Council I would like to offer our congratulations to the 20 trustees from PSGS who have been recently accredited. It is so important for trustees to be fully equipped with all the necessary skills and tools to do their jobs to the best of their ability as we all strive for ever-improving governance standards to drive better outcomes for scheme members.”

James Double, Director at PSGS said: “We’ve been calling for increased standards and greater professionalism in the independent trustee world for 10 years and are very pleased to reach the milestone of having 20 professional trustees accredited through the PMI’s Aptitude programme. Professional trustees have great responsibility to lead by example, delivering higher standards of governance and greater strategic outlook.”

Aptitude was formed in 2019 following Professional Trustee Standards Working Group (PTSWG) work to raise the standard of trusteeship, provide assurance about the quality of professional trustees and discourage poor market practice.



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