Client feedback

We chose PSGS because of the experience of the team and the feel of the relationship seemed the right fit.
Paul Staniland,
Chair of Governance Committee, Kier Group Pension Trustees
Excellent support leading fiduciary management tender and availability during difficult pandemic period. Pragmatic, helpful approach and lovely to deal with.
Mark Berry ,
We always receive an extremely high level of professionalism from PSGS, allowing us to make informed and appropriate decisions. Their advice is always timely and well received, allowing us to focus on what are the important key issues. They are always accessible and I would not hesitate to recommend their services!
Danny Nussbaum,
HR Director, Volvo Group UK Limited
Ann and her team are very knowledgeable and proactive, liaise well with our other advisers and provide the Trustees with an invaluable secretarial service.
Ian Edwards,
Chair of Trustees, Comet
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
Gillian and Curtis provide an excellent service to the trustees. They are approachable and possess a huge amount of knowledge. Everything appears to work smoothly which I am sure is due to the immense amount of work they do in the background to ensure all paperwork is available and up to date.
Ian Woods,
KGPT trustees

2020 – what a year!

If stockpiling toilet paper, PPE, viability of deficit reduction contributions (DRCs), remote working and lockdowns weren’t enough, I’ve been thinking about all the additional challenges pension trustees and scheme secretaries have had to contend with over the past few months:

  • Covid-19 meant for many clients an in-depth assessment of ‘going concern’ became an unexpected hurdle for the annual audit of trustee report and accounts.
  • Then there was the scramble to sign off accounts by the end of September to ensure implementation statements were not required for another year.
  • For the schemes signed off since 1 October, we’ve had to figure out what goes into the implementation statement and what doesn’t!
  • Since 10 December, we’ve all had to do the rather bizarre compliance and certificate email to CMA to meet the deadline of 7 January 2021…

The Pensions Regulator ended the year with the introduction of the ‘pledge’ campaign to combat pension scams encouraging trustees, providers and administrators to sign up with best practice. This seems to have hit exactly the right note and I’m pleased this is clearly going to keep us busy over the months to come.

It’s been a difficult year for many and I’m sure we will all be happy to see the back of it, but on behalf of everyone at PSGS, we hope you have a safe, relaxing festive season and we look forward to working with – and hopefully seeing – you in 2021!

Oh and I can't forget the virtual meeting catch phrase of 2020 has to be ”You’re on mute!”.



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