Client feedback

We now have a very collaborative approach between trustees and employer.
Peter Millard,
Company Secretary, TRL Limited
Professional and forthcoming with support.
Martin Crees ,
PSGS was chosen because of their knowledge of the subject and awareness of our particular schemes.
George Batho ,
Trustee, Lansing Linde
Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees.
Duncan Buchanan,
Partner at Hogan Lovells
Wish I'd had the opportunity to do the Trustee training course sooner!
Stuart Atkins,
Raleigh UK Ltd
​They are very proactive and full of new ideas, they've brought better scheduling and better minute sets.
Paul Rudd,
Express Newspapers

PPF levy invoices - where are they being sent this year?

Confused about where your Pension Protection Fund (PPF) levy invoice for 2020 is being sent? The mystery is solved!

I called the PPF to query where they are sending the levy invoices as it wasn’t clear at all for the ones we have received so far. They confirmed invoices this year are being sent to the email addresses on Exchange, in the following order:

1. Levy contact

2. If there is no levy contact, then it will be sent to the scheme contact

3. If there isn’t a scheme contact, then it will go to all the trustees listed on Exchange

Are your contacts up to date?

When was the last time Exchange was updated for your pension scheme? Have there been any changes since the last scheme return was submitted? As this is the first year PPF levy invoices have been emailed in this way, you might want to inform the levy contact or scheme contact (if this is not one of us at PSGS) as they may not be expecting an email from the PPF.

We are so careful these days about not clicking on links in emails, your contact might not realise the importance of the initial email from the PPF. Their website explains the 2020 electronic invoicing here and says it will come from ‘’ but the one I received was slightly different - from ‘’.

Going paperless

PPF levy invoices are also being posted as normal to the pension scheme name and address listed under the scheme details on Exchange. It may well be sent twice, once by email and once by post, but hopefully it won’t get paid twice!

The exception is if you have already signed up for paperless invoicing, where you won’t be sent a paper copy. If you signed up for this but the PPF had already started preparing the invoice, it will be emailed in the order shown above and they may still issue the paper copy.

In previous years they sent paper invoices along with the rather bulky booklet explaining the calculation of the levy, which seemed unnecessary as this information is on their website. So, if we all move to paperless invoicing a lot of time, money and trees will be saved!

If you haven’t yet signed up for paperless invoicing it might be too late for 2020, but you can sign up here so future PPF levy invoices are only emailed.



Back to opinions


Hot topics

Preparing for battle - ’governancing up’ for current conditions…
Image of Hot Topic author Sophia Harrison, Client Director

It’s finally happened. Around 20 years since the dawn of liability driven investment (LDI), the...

Read more »

What can pension schemes do to improve their investment strategy? A focus on real assets
Image of Hot Topic author James Double, Chief Operating Officer

I recently took part in a webinar with Owen Haggith-Khonje, Managing Director from SEI...

Read more »

More opinions »

Call: 0118 207 2900

online enquiry