“Gillian goes above and beyond, she is very responsive to the whole team and delivers outstanding work. ”

“The trustee training course lecturers' explanations and willingness to answer questions were most valuable - even silly ones - although I have learnt there are no 'silly questions' that trustees should ask.”

“Mark Fletcher - excellent independent trustee, personality and high standards.”

“We have realised the benefit of having and independent trustee. Claire sees what general practice is like, so is able to guide us.”

“Kathy, may l take this opportunity to thank you for your assistance. There were many times l thought l was losing my mind during my efforts with Aviva. You were a pillar of support for me and you saw my case through to the very end. I cannot thank you enough but thank you again. It is through people like you who strive for professional fairness as well as thoroughness, HCA has such a good reputation.”