Client feedback


The work that has been done has been delivered beyond expectations.
Head of Trustee Services
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
They deliver above expectation when the scheme has a particular challenge.
Ian Edwards,
Comet
Very professional and engaged service.
Danny Nussbaum,
HR Director, Volvo
​Mike is a great secretary. He does a really good job for us.
Clare Cairns,
Campden BRI Group
PSGS was chosen because of their knowledge of the subject and awareness of our particular schemes.
George Batho ,
Trustee, Lansing Linde

Pensions governance: Step back and see the big picture

Topic:

Market trends

Date published:

Wednesday, 8 November 2017

In this Pensions Age article, Suzi Lowther looks at the three key themes facing all pension trustee boards - strategy, effectiveness and efficiency - and how trustees and pension scheme sponsors could benefit from taking a step back to look at things as a whole in order to find improvements.

 

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