Client feedback


Extremely personable and professional.
Kelly White ,
Tussauds
Very broad, comprehensive trustee training course covering a wide range of topics. Excellent!
Tom Graham,
Star Group Pension Scheme
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
I find Colin proactive rather than reactive. He is also supportive.
Kathy, may l take this opportunity to thank you for your assistance. There were many times l thought l was losing my mind during my efforts with Aviva. You were a pillar of support for me and you saw my case through to the very end. I cannot thank you enough but thank you again. It is through people like you who strive for professional fairness as well as thoroughness, HCA has such a good reputation.
Ethel Chimutwe,
HCA International Ltd Staff Retirement Benefits Scheme

10 out of 10 charity pub quiz

Topic:

PSGS news

Date published:

Tuesday, 16 May 2017

This is a big thank you to everyone who contributed to the PSIT quiz night on 15 May 2017, helping Daisy’s Dream support children and their families in the process.

It was an excellent night during which we raised over £6,300 for Daisy’s Dream, which exceeded our expectations massively.

The winner of the quiz was team ‘Trivia Commutations’ (Mercer) with a total of 77 points! ‘We are Mulvany’ (Pitmans) closely followed with 76 points. Joint third were ‘Quiz Kamara’ (Barnett Waddingham) and ‘Here for the Beer’ (SEI).

Thank you very much to all those who took part or donated prizes - we could not have done it without you!

 

Our charity pub quiz

 

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