Client feedback


​I enjoy working with PSGS and we have a very positive relationship. I was new to pensions and found them very helpful.
Bruce Allison,
RTUK
Ann and her team are very knowledgeable and proactive, liaise well with our other advisers and provide the Trustees with an invaluable secretarial service.
Ian Edwards,
Chair of Trustees, Comet
The trustee training course lecturers' explanations and willingness to answer questions were most valuable - even silly ones - although I have learnt there are no 'silly questions' that trustees should ask.
Anonymous
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
Gillian goes above and beyond, she is very responsive to the whole team and delivers outstanding work.
Wendy Stansfield,
Vector Aerospace
​I would recommend them to anyone - I have dealt with a number of other independent trustee firms and would rate PSGS as the best. We are very happy with Mark and the service we get.
Julia Morton,
Camellia plc
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Reviewing & benchmarking pension advisers

Are you confident your pension scheme advisers are delivering effective high quality services and good value for money?


Striking the right balance between achieving good pension governance and containing pension scheme costs by ensuring advisers are delivering value for money is just one of the many demands faced by pension trustees.

Our adviser benchmarking and review services are unique, as our ‘day job’ professional pension trustee and scheme secretary expertise means:

  • we know what really makes a difference
  • we know what high quality looks like in practice
  • we know what good value for money really means

Case study

Our client’s pension trustees had lost confidence in their administrator and felt their fees were high and opaque. Using our extensive knowledge of the market, we created a tailored, targeted tender process to find the best-fit replacement.

As a result, the trustees achieved cost savings of over 20% and have a new provider who:

  • will maximise the quality of services over the long-term
  • has the capability to deliver a top-class client/member facing service
  • has a completely transparent fixed fee structure

Read the full case study

PSGS adviser benchmarking service

A quick and cost effective way to compare the service pension trustees are receiving and fees they are paying against market practice, without the need to carry out a full pension adviser review.

Our independent benchmarking reviews provide clear, objective information to enable your pension trustees to decide whether they are receiving a value for money service. The results of this fixed fee benchmarking service will enable you to decide whether to maintain the status quo with your current pension adviser, make improvements to their service or proceed to a full market review.

To maximise the benefit, we share:

  • data from our unique, in-depth database of scheme actuaries, pension administrators, pension lawyers, investment consultants and other pension advisory firms - covering their staff, clients, systems, services and fees
  • practical, 'day job' understanding of how specific pension advisers work with pension trustees and pension scheme sponsors
  • what good likes – developed from our professional insight of working as independent trustees and trustee secretary for similar pension schemes
PSGS pension scheme adviser reviews

Our effective full adviser review service comes without the time-consuming hassle typically associated with tenders. From start to finish, we manage an adviser review which is:

  • designed to match your needs with the right advisers
  • free from conflicts of interest
  • completely flexible
  • performed for a fixed fee

Our streamlined process combines objective data from our unique adviser database, practical knowledge of working with a wide universe of pension scheme advisers and our subjective assessment from extensive experience of all major actuarial and investment consultancies, administration providers, pension lawyers and pension scheme auditors

To find out more about how our adviser benchmarking and review services could benefit you, take a look at our service flyer or get in touch to talk it through.

Need some expert help implementing D&I?


Picture of Simon Lewis client director at PSGS

Simon Lewis

Client Director

Or call us on:

0118 207 2900

Read more

Free self assessment tool

Trustee board effectiveness questionnaire

Pensions Expert article

Trustees still conflicted between fiduciary duties and ESG goals

Case study

Master trust selection and transition

PSGS blog

Social policies in pension schemes

Professional Pensions Forum

Risk & Scheme Funding Forum

CMS Pensions LawCast webinar

The TPR Single Code

PSGS blog

Value for members assessments - what trustees need to do


Call: 0118 207 2900

online enquiry