Client feedback

Keen to assist and helpful.
Colin has provided invaluable support to me in my role as Chair Trustee.
Kathy, may l take this opportunity to thank you for your assistance. There were many times l thought l was losing my mind during my efforts with Aviva. You were a pillar of support for me and you saw my case through to the very end. I cannot thank you enough but thank you again. It is through people like you who strive for professional fairness as well as thoroughness, HCA has such a good reputation.
Ethel Chimutwe,
HCA International Ltd Staff Retirement Benefits Scheme
The work that has been done has been delivered beyond expectations.
Head of Trustee Services
We have realised the benefit of having and independent trustee. Claire sees what general practice is like, so is able to guide us.
Anthony Bowen,
Colart Fine Art & Graphics
​I enjoy working with PSGS and we have a very positive relationship. I was new to pensions and found them very helpful.
Bruce Allison,
Image of Matthew Rooke, Assistant Scheme Manager

Matthew Rooke

Assistant Scheme Manager

Governance services

Contact Matthew


Tel 0118 207 2939


Matthew acts as scheme secretary for several clients and provides secretarial support to larger schemes.

Background & experience

Matthew began his pensions career in 2010 with BT as a pensions administrator. He then moved on to the Royal Mail Pension Scheme, where he provided administrative support to deferred scheme members including retirements and transfers.

Matthew has experience working for third party administrators including Capita and Willis Towers Watson, as well as working in-house for both defined benefit (DB) and defined contribution (DC) pension schemes. He also worked on a large-scale redress project and has experience of resolving member complaints.

Matthew joined us in 2022 from Smart Pension Master Trust, where he was involved in the launch of an online drawdown product and helped the operational team with administrative support.

Matthew is a qualified junior cricket coach at his local club where he runs summer sessions.

Qualifications: geography degree

Areas of specialism

  • DC master trust
  • DB calculations
  • administration processes
  • data analysis
  • member complaints
  • drawdown

Hot topics

Forgotten or familiar: when did you last think about your scheme’s property investment?
Image of Hot Topic author Sarah Booth, Scheme Manager

Direct property investment is usually a relatively small element of a pension scheme’s assets,...

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Tales of common sense prevailing
Image of Hot Topic author Claire Barnes, Client Director

Regulation is a funny thing. It’s there to help, but so often seems to baffle or hinder us...

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