Client feedback


PSGS were overall more professional than others.
Paul Staniland,
Kier
​I would recommend them to anyone - I have dealt with a number of other independent trustee firms and would rate PSGS as the best. We are very happy with Mark and the service we get.
Julia Morton,
Camellia plc
They have helped us save much more and created a cohesive plan to de-risk whilst building an integrated pension team.
Sally-Anne Borrill,
T-Systems
The Trustee Training course is very good. Excellent coverage of material presented in an easy-to-digest manner and quality of presentation by both presenters.
Jonathan Williams ,
Bangor University
Clare Owen has been a really excellent scheme secretary
​I enjoy working with PSGS and we have a very positive relationship. I was new to pensions and found them very helpful.
Bruce Allison,
RTUK
Image of Lisa Turner, Office Manager

Lisa Turner

Office Manager

Contact Lisa

Reading

Tel 0118 207 2901

Role

Lisa is responsible for managing all day-to-day office activities.

Background & experience

Lisa’s previous roles have been customer service based. She worked at SAS (Scandinavian Airlines) for five years, where she started at the boarding gates as a ground staff member and progressed to a supervisory role controlling an efficient one hour turnaround of aircraft. Along the way she met some famous faces and travelled to the USA, Cuba, Mexico, Thailand and Malaysia.

Lisa has been personal assistant to our Managing Director, Wayne Phelan, for the majority of her time since joining us in 2008. She arranges meetings, looks after the team, organises finance and billing and makes tea for the boss. She enjoys the variety within her job and never knows what is going to happen from one day to the next.

Lisa is not afraid to get her hands dirty - she becomes a plumber when the tap is leaking and offers printing services when the ink toner is running low.

Lisa is always smiling. If you can’t see her, you can definitely hear her infectious laugh throughout the office. She can even claim to have had a good old chinwag with Lionel Richie!

Areas of specialism

  • meeting packs
  • customer service
  • finance
  • events
  • meeting arrangements
Hot Topic
The effectiveness (or not) of trustee boards

5 Sep 2019

Under 21st century trusteeship, The Pension Regulator (TPR) aimed to move all eyes to individual trustee and board effectiveness. We’ve taken a...

Only 56% of pension trustee boards assess their performance – trustee effectiveness research

27 Aug 2019

The Pensions Regulator (TPR) made trustee board effectiveness central to good pension scheme governance. We wanted to find out how far...

Q&A with Clare Owen - trustee effectiveness research

23 Aug 2019

Q&A with Clare Owen about pension trustee board effectiveness PSGS's Director of Outsourced Pension Services, Clare Owen, speaks...

More opinions »

Call: 0845 313 0024

online enquiry