Client feedback


When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.
Excellent service - as expected and why PSGS was chosen.
Stuart Barker ,
Independent Occupational Pensions Consultant, RSPCA
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
The Trustee training was very interactive and the presenters were engaging - thank you.
Nick Marsh,
Comet Pension Scheme
​We are extremely pleased with the appointment we made. The way Ian reacts to us and works with us is brilliant. We are very happy.
Katherine Cross,
Tyser
It’s a pleasure working with key members of the PSGS team: their experience and leadership means that they know how to get the job done, working in partnership with fellow trustees, employers and advisers to achieve the best result for members.
Mark Smith,
Partner at Taylor Wessing
Image of Ken Potter, Client Director

Ken Potter

Client Director

Professional trustee, Governance services, Pensions management

Role

Ken is a professionally qualified pensions and benefits specialist with deep technical knowledge and practical experience.

Background & experience

Ken began his corporate pensions career in 1989 at S.G. Warburg Group plc. He managed the governance of UK and overseas pensions and benefit plans for ten years and was Trustee Secretary and a Trustee Director. He then held a similar position with ABN AMRO as Global Head of Pensions & Benefits, dealing with complex and large schemes.

In 2011, Ken became senior pensions adviser at The Post Office, then part of the £27bn Royal Mail Pension Plan. He was involved in valuations, investment strategy and risk reduction involving large scale pensions change with extensive consultation with members and trade unions.

In 2015, Ken became Group Pensions and Benefits manager at SEGRO plc. He supported the corporate and trustee strategies and was responsible for ensuring effective governance of pensions, employee benefits and health arrangements in the UK and overseas.

Ken was a TPAS Adviser for nine years.

Qualifications: DipPMI, Accredited Professional Trustee, Fellow of the Chartered Insurance Institute, Chartered Insurance Practitioner, MA Economics, accredited professional trustee

Areas of specialism

  • scheme governance
  • buy ins, buy outs & wind ups
  • member & union consultation
  • managing advisers
  • GMP reconciliation & equalisation
  • scheme mergers

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