Client feedback


Thanks for all your help!
​I enjoy working with PSGS and we have a very positive relationship. I was new to pensions and found them very helpful.
Bruce Allison,
RTUK
Very professional and engaged service.
Danny Nussbaum,
HR Director, Volvo
The work that has been done has been delivered beyond expectations.
Head of Trustee Services
The trustee training course lecturers' explanations and willingness to answer questions were most valuable - even silly ones - although I have learnt there are no 'silly questions' that trustees should ask.
Anonymous
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
Image of Kathy Trusler, Scheme Manager

Kathy Trusler

Scheme Manager

Contact Kathy

Reading

Tel 0118 207 2918

Role

Kathy co-ordinates all day-today activities for a range of trustee secretary appointments and supports our team of independent trustees.

Background & experience

Kathy began her career in 1984 in pension scheme administration working for British Shipbuilders in-house pensions department. She moved to Aon Hewitt where she held a number of senior roles, most latterly encompassing financial and operational responsibility for three administration teams.

Kathy’s joined us in 2013 and her role covers all aspects of managing defined benefit (DB) and defined contribution (DC) pension schemes. Working as part of the wider pension secretariat team, she supports our trustee secretaries on large appointments.

Kathy played a key role in implementing our assurance reporting framework to achieve AAF 02/07 accreditation.

As well as surviving 30 years in pensions, Kathy also made it to the end of a zip line through a rain forest despite her fear of heights!

Qualifications: PMI Qualification in Pensions Administration & Retirement Provision Certificate

Areas of specialism

  • trustee secretarial support
  • governance support
  • member communications
  • scheme administration

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