Client feedback


The work that has been done has been delivered beyond expectations.
Head of Trustee Services
Thanks for all your help!
When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
PSGS were overall more professional than others.
Paul Staniland,
Kier
The Trustee Training course is very good. Excellent coverage of material presented in an easy-to-digest manner and quality of presentation by both presenters.
Jonathan Williams ,
Bangor University
Image of Jill Durrant, Scheme Manager

Jill Durrant

Scheme Manager

Contact Jill

Reading

Tel 0118 207 2907

Role

Jill provides secretarial services for a number of clients and manages day-to-day activities for a variety of others.

Background & experience

Jill started her pensions career in 1989 in administration at Mercer. She moved to HSBC Benefit Consultants, which included a secondment to a client’s site as their Pensions Officer for over three years.

Before joining us in 2014, Jill also spent 10 years with Aon Hewitt and over 5 with Punter Southall, where she also acted as scheme secretary for many of her pension administration clients.

Jill works with trust-based pension schemes, specialising in final salary defined benefit (DB) arrangements. Her varied work includes trustee secretariat, scheme governance and member communications.

Jill has taken part in various charity fundraising events including half and full marathon Moonwalks for breast cancer charities. She spent several years in amateur dramatics, chairing her local group, but now enjoys watching from the audience rather than the wings.

Qualifications: HND (Business Studies), BA (Hons) Economics, QPA, D33 (QPA assessor qualification), RPC, PMI part qualified

Areas of specialism

  • scheme governance
  • member communications
  • pensions administration
  • scheme returns
  • secretarial support
  • GMP reconciliation
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