Client feedback


Ann is very proactive and ensures we address all issues well ahead of time and extremely efficiently.
Ian Edwards,
Comet
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
Extremely personable and professional.
Kelly White ,
Tussauds
We have a good partnership the team really understand what we need and our knowledge eg budgets - "we don't have a referee" - very helpful. Challenge advisers but with a practical objective. Thanks to PSGS, GMP equalisation has been just a process.
Stephen Allaker ,
Bristol Myers-Squibb
So much more proactive than the previous company. On the ball - thinking in advance of things needing doing - very proactive.
Paul Rudd ,
Chairman of Trustees, Express Newspaper
Very happy with service.
Christine Morris,
Twyford Bathrooms
Image of Jill Durrant, Scheme Manager

Jill Durrant

Scheme Manager

Governance services

Contact Jill

Reading

Tel 0118 207 2907

Role

Jill provides secretarial services for a number of clients and manages day-to-day activities for a variety of others.

Background & experience

Jill started her pensions career in 1989 in administration at Mercer. She moved to HSBC Benefit Consultants, which included a secondment to a client’s site as their Pensions Officer for over three years.

Before joining us in 2014, Jill also spent 10 years with Aon Hewitt and over 5 with Punter Southall, where she also acted as scheme secretary for many of her pension administration clients.

Jill works with trust-based pension schemes, specialising in final salary defined benefit (DB) arrangements. Her varied work includes trustee secretariat, scheme governance and member communications.

Jill enjoys walking in her spare time and she completed the #walk1000miles challenge in 2021, reaching the 1000 miles on Boxing Day and she is doing the same challenge for 2022.

Qualifications: HND (Business Studies), BA (Hons) Economics, QPA, D33 (QPA assessor qualification), RPC, PMI part qualified

Areas of specialism

  • scheme governance
  • member communications
  • pensions administration
  • scheme returns
  • secretarial support
  • GMP reconciliation

Hot topics


Preparing for battle - ’governancing up’ for current conditions…
Image of Hot Topic author Sophia Harrison, Client Director

It’s finally happened. Around 20 years since the dawn of liability driven investment (LDI), the...

Read more »


What can pension schemes do to improve their investment strategy? A focus on real assets
Image of Hot Topic author James Double, Chief Operating Officer

I recently took part in a webinar with Owen Haggith-Khonje, Managing Director from SEI...

Read more »


More opinions »


Call: 0118 207 2900

online enquiry