Client feedback

​I would recommend them to anyone - I have dealt with a number of other independent trustee firms and would rate PSGS as the best. We are very happy with Mark and the service we get.
Julia Morton,
Camellia plc
Excellent communication - the trustee training course facilitators were clearly knowledgeable and very experienced in their field and able to convey concept and information in a way I was able to understand.
Phillipa McFadyen,
Good, helpful guidance.
Christine Morris,
Twyford Bathrooms
I find Colin proactive rather than reactive. He is also supportive.
Professional and forthcoming with support.
Martin Crees ,
Excellent service - as expected and why PSGS was chosen.
Stuart Barker ,
Independent Occupational Pensions Consultant, RSPCA
Image of Gillian Graham, Client Director

Gillian Graham

Client Director

Governance services

Contact Gillian


Tel 0118 207 2922


Gillian is an experienced secretary to the trustees and is also an accredited trustee.

Background & experience

Gillian worked in pensions in Edinburgh and South Africa before joining Punter Southall in 1999. She became a Principal in 2002 and was responsible for the Guildford office administration team.

Gillian was the driving force behind initiatives to obtain the Plain English Crystal Mark for member communications. Latterly, she was Head of Administration Client Services and implemented auto-enrolment for clients, before deciding to focus on scheme secretarial and trustee executive work.

Recently Gillian decided to put the skills built up through her career to use as a trustee and has obtained a personal appointment on a pro-bono basis as trustee to the 3 Church of Scotland schemes.

She is a PMI Fellowship Network Ambassador and a member of the PMI’s Scottish Regional Committee.

Gillian has taken up golf and enjoys travel. She combined both recently on a wonderful trip through the Kruger Park in South Africa.

Qualifications: Fellow of the Pensions Management Institute (FPMI), Master of Arts, accredited professional trustee

Areas of specialism

  • pension secretariat
  • member communications
  • adviser reviews
  • scheme closure & wind up
  • pension governance
  • scheme redesign

Hot topics

Forgotten or familiar: when did you last think about your scheme’s property investment?
Image of Hot Topic author Sarah Booth, Scheme Manager

Direct property investment is usually a relatively small element of a pension scheme’s assets,...

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Tales of common sense prevailing
Image of Hot Topic author Claire Barnes, Client Director

Regulation is a funny thing. It’s there to help, but so often seems to baffle or hinder us...

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More opinions »

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