Client feedback


When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.
So much more proactive than the previous company. On the ball - thinking in advance of things needing doing - very proactive.
Paul Rudd ,
Chairman of Trustees, Express Newspaper
​They are very proactive and full of new ideas, they've brought better scheduling and better minute sets.
Paul Rudd,
Express Newspapers
​I enjoy working with PSGS and we have a very positive relationship. I was new to pensions and found them very helpful.
Bruce Allison,
RTUK
​We are extremely pleased with the appointment we made. The way Ian and Kerry react to us and work with us is brilliant. We are very happy.
Katherine Breading,
Tyser
PSGS were overall more professional than others.
Paul Staniland,
Kier
Image of Gillian Graham, Client Director

Gillian Graham

Client Director

Contact Gillian

Reading

Tel 0118 207 2922

Role

Gillian acts as secretary to the trustees for several clients and manages pensions project work.

Background & experience

Gillian worked in pensions in Edinburgh and South Africa before joining Punter Southall in 1999. She became a Principal in 2002 and was responsible for the Guildford office administration team.

Gillian was the driving force behind initiatives to obtain the Plain English Crystal Mark for member communications and the annual internal controls review. Latterly, she was Head of Administration Client Services and implemented auto-enrolment for clients.

Gillian has acted as a scheme secretary since 2009 and transferred to us in 2014 to focus on this role.

She is a PMI Fellowship Network Ambassador and is also secretary of the NAPF Thames Valley committee.

Gillian’s project management and organisational skills come in handy outside of work too, whether that’s for planning events like her son’s three day wedding or navigating her way around Moscow and St Petersburg.

Qualifications: Fellow of the Pensions Management Institute (FPMI), Master of Arts

Areas of specialism

  • pension secretariat
  • member communications
  • pension increase exchange
  • scheme closure & wind up
  • pension governance
  • scheme redesign
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