Client feedback


The team provide an excellent service with practical and commercial input that we have not found with anyone else.
Mark Culwick
The work that has been done has been delivered beyond expectations.
Head of Trustee Services
It’s a pleasure working with key members of the PSGS team: their experience and leadership means that they know how to get the job done, working in partnership with fellow trustees, employers and advisers to achieve the best result for members.
Mark Smith,
Partner at Taylor Wessing
​We are extremely pleased with the appointment we made. The way Ian reacts to us and works with us is brilliant. We are very happy.
Katherine Cross,
Tyser
Ann and her team are very knowledgeable and proactive, liaise well with our other advisers and provide the Trustees with an invaluable secretarial service.
Ian Edwards,
Chair of Trustees, Comet
So much more proactive than the previous company. On the ball - thinking in advance of things needing doing - very proactive.
Paul Rudd ,
Chairman of Trustees, Express Newspaper
Image of Gillian Graham, Client Director

Gillian Graham

Client Director

Contact Gillian

Reading

Tel 0118 207 2922

Role

Gillian acts as secretary to the trustees for several clients and manages pensions project work.

Background & experience

Gillian worked in pensions in Edinburgh and South Africa before joining Punter Southall in 1999. She became a Principal in 2002 and was responsible for the Guildford office administration team.

Gillian was the driving force behind initiatives to obtain the Plain English Crystal Mark for member communications and the annual internal controls review. Latterly, she was Head of Administration Client Services and implemented auto-enrolment for clients.

Gillian has acted as a scheme secretary since 2009 and transferred to us in 2014 to focus on this role.

She is a PMI Fellowship Network Ambassador and is also secretary of the NAPF Thames Valley committee.

Gillian’s project management and organisational skills come in handy outside of work too, whether that’s for planning events like her son’s three day wedding or navigating her way around Moscow and St Petersburg.

Qualifications: Fellow of the Pensions Management Institute (FPMI), Master of Arts

Areas of specialism

  • pension secretariat
  • member communications
  • pension increase exchange
  • scheme closure & wind up
  • pension governance
  • scheme redesign
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