Client feedback


Ann and her team are very knowledgeable and proactive, liaise well with our other advisers and provide the Trustees with an invaluable secretarial service.
Ian Edwards,
Chair of Trustees, Comet
In my experience, not all professional trustees are able to cope with tricky or potentially confrontational situations. I find PSGS has massive experience in getting involved, earning the respect of others and resolving such issues. They get stuck in – they are a first rate team.
Katherine Dandy,
Partner at Sackers & Partners
​They are very proactive and full of new ideas, they've brought better scheduling and better minute sets.
Paul Rudd,
Express Newspapers
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
Thanks for all your help!
Highly informative. Having leading professionals deliver the TKU course really adds value.
Jonathan Williams ,
Bangor University
Image of Fiona Smith, Scheme Manager

Fiona Smith

Scheme Manager

Contact Fiona

London

Tel 020 3327 5375

Role

Fiona acts as secretary to the trustees and co-ordinates day-to-day activities for a variety of pension schemes.

Background & experience

Fiona began her pensions career in 2012 with Aon Hewitt as an Administrator. She managed pension increases and benefit statements and performed manual calculations.

In 2015, Fiona progressed as an Advanced Pensions Administrator at Barnett Waddingham LLP. Her duties included in house systems support, attending trustee meetings to present administration reports, training junior team members and working on DB, DC and hybrid pension schemes.

Fiona also spent time at JLT as an Associate Consultant where she delivered a variety of activities such as acting as secretary to the trustee for several pension schemes, preparing meeting packs and member communications. She joined us in 2018.

In Fiona’s spare time, she takes part in choir performances around London and various volunteering projects such as cooking and serving food at a homeless shelter and helping with gardening at a special needs school. She’s also known to take to the ice, working those figure skates hard!

Areas of specialism

  • minute taking
  • DB & DC scheme governance
  • administration
  • trustee secretarial
  • wind up
  • buy-in & buy-out
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