Client feedback


​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.
Katherine Cross,
Tyser
​Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.
Mark Assinder,
Bouygues
Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees.
Duncan Buchanan,
Partner at Hogan Lovells
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
In my experience, not all professional trustees are able to cope with tricky or potentially confrontational situations. I find PSGS has massive experience in getting involved, earning the respect of others and resolving such issues. They get stuck in – they are a first rate team.
Katherine Dandy,
Partner at Sackers & Partners
When requesting information by email, I have noticed that there is 'out of hours activity' to answer me. I regard this as a stand out 'above and beyond' - impressed.
Image of Fiona Lawrance , Scheme Manager

Fiona Lawrance

Scheme Manager

Contact Fiona

Reading

Tel 0118 207 2916

Role

Fiona acts as chair of trustees for several clients and as sole trustee for others for ongoing final salary and hybrid schemes.

Background & experience

Fiona started her career in 1994 as Assistant Company Secretary for Bridport-Gundry Limited (now Bridport plc), also acting as inhouse Assistant Pensions Manager.

Fiona decided to focus solely on pensions, moving to work as Assistant Pensions Manager with SAUR Water and then Premier Hotels Limited where she undertook to bring in the administration of the GPP scheme.

Fiona moved into trusteeship when she joined us in 2001. Her wide experience means she understands the many complex challenges faced by schemes, sponsoring employers and co-trustees and is able to suggest pragmatic and effective solutions. She specialises in small to medium size pension funds.

Fiona has undertaken and successfully completed a Critical Thinking course run by Oxford University and has been a parent representative at her daughter’s school.

Qualifications: Qualified - Institute of Chartered Secretaries and Administrators (ICSA), Associate of the Pensions Management Institute (APMI).

Areas of specialism

  • GMP reconciliation & equalisation
  • governance
  • scheme valuations
  • investment reviews
  • GDPR
  • PPF (re) certification
  • benefit & data audits
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