Client feedback


Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees.
Duncan Buchanan,
Partner at Hogan Lovells
They deliver above expectation when the scheme has a particular challenge.
Ian Edwards,
Comet
Ever increasing regulation has placed a heavy burden on trustees both in terms of time and the risk of non-compliance. PSGS has the experience and the resources to help trustees manage these burdens.
Mark Atkinson,
Partner at CMS Cameron McKenna
I found the trustee training really beneficial, highly recommended. I am not a trustee, I represent the employer and I think it will be valuable for me in future, having a better understanding of the trustees' perspective.
Dave Strain,
Royal Yachting Association
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
Very professional and engaged service.
Danny Nussbaum,
HR Director, Volvo
Image of Clare Owen, Director of Outsourced Pension Services

Clare Owen

Director of Outsourced Pension Services

Contact Clare

Reading

Tel 0118 207 2908

Role

Clare has spent her career working with clients in pension scheme governance, outsourced pensions management and operational efficiency.

Background & experience

Clare started her career in 1983 as an actuarial trainee, changing to an in-house administration role with Grand Metropolitan (now Diageo).

In 1989, Clare moved into consultancy with Mercer and held a variety of roles over her 25 year career there. Prior to joining us in 2016, she was UK Leader of Governance Trustee services, heading a team providing outsourced pensions management, secretarial and governance advisory services to a variety of clients.

Clare’s project work has included taking large clients through the introduction of auto enrolment and developing the governance framework of a new master trust solution.

Clare is a keen sportswoman and plays Masters hockey. She has travelled the world - including a successful three month trip with two young kids!

Qualifications: Associate of the Pensions Management Institute (APMI), BSc Hons Mathematics & Sports Science.

Areas of specialism

  • complex project management
  • trustee executive services
  • scheme governance
  • adviser reviews
  • trustee board assessment
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