Client feedback


Ann and her team are very knowledgeable and proactive, liaise well with our other advisers and provide the Trustees with an invaluable secretarial service.
Ian Edwards,
Chair of Trustees, Comet
PSGS was chosen because of their knowledge of the subject and awareness of our particular schemes.
George Batho ,
Trustee, Lansing Linde
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
As a pensions novice, I felt that the trustee training course gave me a good grounding.
Will Court
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
Excellent service - as expected and why PSGS was chosen.
Stuart Barker ,
Independent Occupational Pensions Consultant, RSPCA
Image of Chris Hayes, Director

Chris Hayes

Director

Contact Chris

Reading

Tel 0118 207 2915

Role

Chris leads our specialist Pension Protection Fund (PPF) team (HR Trustees being one of five firms on the PPF Trustee Panel).

Background & experience

Chris started his pensions career with us in 2000 and has been a full time professional trustee throughout this period.

Chris specialises in schemes requiring exit management services and winding up. He has experience with complex PPF entry issues and in securing greater than PPF benefits with insurance companies.

Thanks to his extensive experience of schemes going through PPF assessment, Chris is an excellent project manager and expert in governance, data and benefit reviews, investment reviews and legal reviews. He is well known for his ability to keep calm and focused during an intensive period where you have to dig up the drains!

Chris likes the outdoors and is often seen walking through fields covered in mud. He is a very keen traveller and has visited all five continents, taking lots of photos along the way on the basis a few will be good!

Qualifications: Fellow of the Pensions Management Institute (FPMI), Honours degree in history.

Areas of specialism

  • buy outs & wind up
  • benefit audit & rectification
  • PPF transfers
  • distressed schemes
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