Client feedback


Excellent support leading fiduciary management tender and availability during difficult pandemic period. Pragmatic, helpful approach and lovely to deal with.
Mark Berry ,
RM
I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further.
Claire Silvester,
Vector Aerospace
Alex has helped in our dealings with other advisers using his experience of other schemes.
Angela Clayton ,
Accent Group
Alex is the first professional trustee we have had and has revolutionised the way they look at things - helped above and beyond.
Angela Clayton,
Accent Group
Very broad, comprehensive trustee training course covering a wide range of topics. Excellent!
Tom Graham,
Star Group Pension Scheme
Kathy, may l take this opportunity to thank you for your assistance. There were many times l thought l was losing my mind during my efforts with Aviva. You were a pillar of support for me and you saw my case through to the very end. I cannot thank you enough but thank you again. It is through people like you who strive for professional fairness as well as thoroughness, HCA has such a good reputation.
Ethel Chimutwe,
HCA International Ltd Staff Retirement Benefits Scheme
Image of Chloe Key, Digital Marketing & Technology Trainee

Chloe Key

Digital Marketing & Technology Trainee

Communications

Contact Chloe

Reading

Tel 0118 207 2894

Role

Chloe is a member of the marketing, communications & technology team.

Background & experience

Chloe began her pensions career in 2019 with XPS Administration as a junior pensions administrator, where she followed best practise in all aspects of pensions administration when handling new entrants,leavers, retirements, transfers and deaths.

At the start of 2021, Chloe started an online Chartered Institute of Marketing (CIM) course at Oxford College of Marketing to study professional digital marketing. She has received a merit in her first module, Digital Marketing Techniques and a distinction in the second module, Applied Marketing. The course has taught her how to develop a digital marketing plan and different techniques to increase customer engagement and action. It has broadened her understanding of the marketing environment, customer behaviour in the digital age and market research.

Chloe creates regular social media and website posts to keep our online presence up to date. She produces monthly reports relating to PSGS’ marketing activity and business development, highlighting the team’s wins and potential opportunities.

Chloe learnt to ride horses at the age of three and started competing at shows by the age of six.

Qualifications: CIM level 4 professional digital marketing

Areas of specialism

  • pensions administration
  • pensions calculations
  • member communications
  • adobe creative cloud
  • digital marketing
  • analytics

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